Cloud-based phone systems are a great option for businesses who have been affected by the pandemic and their employees having to work remotely. This makes choosing the best cloud phone system a very important factor for any business.
The big question that you may be asking yourself is what is a cloud phone system? It is a business VoIP telephone system that uses an interconnection to make and receive calls. All calls are managed in a cloud over the internet which means that employees are able to communicate from anywhere. Business who experiences difficulty with these services have used IT Support companies to help solve their problems. Below are a few of the best cloud phone systems for remote teams.
Nextiva
This is a great provider of easy-to-use cloud phone systems that are perfect for remote teams. Their services include unlimited free domestic calls, advanced call routing, voicemail to email and text, SMS messages and online faxing which is everything any business could need for communicating. For managers they are able to use the voice analytics software which gives you insight about phone activity occurring within the business. Their web-based admin panel is user-friendly and provides great management features. Big companies and call centers have made use of Nextiva because they are reliable and trustworthy. Their prices start at $19.95 per month but varies depending on the number of users.
RingCentral
RingCentral is another great cloud phone system that is well known. Their features include unlimited calling, call forwarding, caller ID, texts, online faxing and automatic call recording. Businesses would be happy to know that it has other great features such as video conferencing while screen sharing and integrates with Google Workspace, Dropbox and Microsoft Office 365.
If you are unsure about RingCentral’s services, your business can make use of their 15-day free trial. If you are satisfied about their services, you can make use of it for $19.99 per user, per month and is only billed annually.
Ooma
Ooma is a great provider of VOIP services and cloud communications for remote teams. It allows you to make use of features such as a virtual receptionist, extension dialling, hold music, a mobile app and a desktop. Their setup process is simple and allow you to keep your existing business phone number if you wish to. Their monthly cost is just $19.95 and saves businesses in the long run.