In recent years the mobile market has witnessed quite a few emerging phone makers entered the rising Australian market. One of the most popular Chinese smartphone brand UMIDIGI is one of them which was established in 2012. UMIDIGI has been delivering their products and service to over 120 countries in the world. Recently UMIDIGI has marked its entry into the Australian e-commerce market and launched its official online store on the largest local online retailer eBay and Amazon.
In collaboration with Ebay and Amazon in Australia, UMIDIGI plans to provide diversified high-quality smartphones with nice price to fit Australian users needs.
As we all know, Samsung and Apple mobile phone brands have always occupied the dominating market in Australia. But as a number of powerful smartphone brand, UMIDIGI enters the Australian market, local users will have a wider array of smartphones to choose from.
UMIDIGI focuses on e-commerce, making available its devices on online platforms. The e-commerce sales strategy can help keep prices down by eliminating the costs of operating bricks & mortar stores. Cutting out middlemen from the distribution chain has also reduced the threat of counterfeiting its products.
Below you can see the after-sales policy of UMIDIGI
At UMIDIGI, we are committed to our customers’ satisfaction.
- 1. If the product did not meet your expectations, you can request for refund or exchange within 7 days from the date of delivery(buyer will responsible for the freight fees for returning).
- 2. If the product is defective (not man-made defective) when you receive it within 15 days, you can return to UMIDIGI and get a full refund or replacement. UMIDIGI will responsible for the freight fees.
- 3. Beyond the 15 days but within 1-year warranty, a full refund is not available, but part refund or repair is acceptable. You are responsible for the return-to-UMIDIGI shipping fees and UMIDIGI will bear the freight of repaired units.
Note: If the product is manmade defective, refund or replacement is not available. Within Warranty, the repair is acceptable, but you are responsible for any of the service charge, shipping cost, and other fees.
UMIDIGI just announced its new entry-level phone UMIDIGI A5 Pro, which might be the first ultra wide-angle triple camera budget phone under AU$200 (about US $150) and it will also come to Australia soon. Let’s expect more good smartphones from UMIDIGI at affordable prices in Australia.