Recently, Samsung 980 Pro and 990 Pro SSD series both reported a sudden drop in health. Currently, the 980 Pro issue has been resolved with 5B2QGXA7 firmware.
Today, Samsung has pushed a 1B2QJXD7 firmware update through the Samsung Magician app to help Samsung 990 Pro users resolve this problem. IT Home warns that the firmware only stops health deterioration, but does not reverse previous health losses, but does not rule out the possibility that Samsung will replace the hard drive free of charge in the future.
The SMART value of each SSD will not be restored to factory defaults after the firmware update. The actual SMART value of each SSD varies according to the user environment and usage.
The 990 PRO, Samsung’s current flagship consumer SSD, costs as much as 999 yuan for 1TB and 2,199 yuan for 2TB. Robbie Khan, editor of Neowin, wrote in January that the health of his 990 PRO declined too quickly just days after he bought it, and Samsung officials refused to guarantee it.
Earlier this month, Samsung host DavidB said engineers were investigating issues “related to Samsung SSD 990 Pro SMART usage percentages in Samsung Magician and/or health anomalies in Crystal Disk Info.”
Robbie Khan said that just a few days after buying the 990 Pro 2TB, the SSD’s health had dropped to 99 percent, according to data from Samsung Magician and third-party tools SMART, while a previous Samsung SSD he bought had written more than 40 terabytes. After 1.5 years of use, it is still 99% healthy, so it is obvious that a new SSD is abnormal.