During the pandemic, lots of handyman businesses started booming and there are several reasons for that.
First of all, many households are older than at least two decades. Such houses needed some repairs, and many people being stuck at home have decided to use that time to repair and improve their homes, probably because the money they have saved could not be spent on traveling, so why not invest it in their homes.
Another most common reason is that millennials are now purchasing their homes that need some repairs if they are not the new ones, or want them to meet their needs and standards.
With or without a pandemic, many handyman businesses have been pretty successful. In this post, you can find out the top three tips on how to run your handyman business successfully.
Photo: pixabay.com
Build relationships with complementary businesses
Many businesses have gained a lot from referrals. You can connect with people who are in handyman-adjacent sectors.
Many houses sold by real estate agents need some repairs and those agents can help you grow your customer pool by giving referrals either to homeowners who are selling a house or buyers who choose to repair their new home.
It doesn’t necessarily have to be only with houses on sale; rental companies can also bring a lot of work and money.
There are plenty of other business contractors who don’t like to do some small jobs and they prefer to hire a company. Who do your customers interact with? You can do research and connect with those people and companies.
Go the extra mile for your customers
If you want your business to grow exponentially, you must always make sure you exceed your customers’ expectations. Going the extra mile will bring an excellent result.
You can present your solutions, work at night or early in the morning if it’s better for your customers and fits their schedule better. Do more than they expect or you’ve said; this will help you establish good and long-lasting relationships with your customers, who will definitely recommend you to all their friends and thus bring you more work and new customers.
Software solutions
In this digital age, you can reduce the amount of your paperwork and save yourself time and nerves as we have some apps or other software solutions for pretty much everything. Handyman businesses have been organized much better with those apps as well.
Consider finding a handyman software solution that can help you with scheduling, invoicing, and monitoring among many other features you’ll find useful.
Here is a list of the key features an ideal app should have:
- Scheduling: so you can schedule your appointments easily by using color-coded and drag-and-drop calendars in order to never miss an appointment, always know your technicians’ availability, improve your response time, and therefore make more money.
- Invoicing: this feature will help your customers pay for the service in the field with the lowest rates.
- Online booking: this feature enables your customers to book a service at any time, so you reduce the number of phone calls (and some people just prefer to do things online, without making phone calls).
- Monitoring: you are enabled to always know where your technicians are.