Costway is one of the largest home goods stores in China. Costway has continued to exceed client expectations in offering premium home goods at affordable prices since 2008. A year later, Costway started its retail journey on Amazon and eBay. Within several years, Costway quickly grew into a retail success based on its strong partnerships and collaborations with retail giants like Walmart, Macy’s, and Ziff Davis.
Costway offers to customers a huge selection of products at affordable prices all over the world. Their quality control has strict standards to ensure products are selected carefully. With three large-scale manufacturing bases, Costway can reduce the direct costs and provide impossible low prices. Customers can even save more by using the Costway reward points program. Points can be earned by subscribing to newsletters, placing orders, writing reviews and so much more.
Costway has an advanced warehouse inventory system. Unlike other online retailers, they ship directly from their own warehouse in the USA, United Kingdom, and Germany. By establishing their warehouses in these countries, customers get faster deliveries. Your packages will be picked up and delivered by carriers within 24 hours.
Costway Loveseat – Get $20 OFF
This 2 people Costway Loveseat comes with a uniquely designed setup. You can sit back and relax out here with a cup of coffee or wine in the gliding rocking chair. Gliding quietly and smoothly. Perfect for a backyard bonfire party, the57″ x 28″ x 38″ (L x W x H) wide seat provides enough seating for your family or friends. No more worry about no space for putting things. This Costway Loveseat includes a levitating table in the center. Convenient for you to put the cups, newspapers, or food when chatting with friends. Durable and easy to clean after use.
Using outdoor-friendly fabric and durable steel frame reduces the damage from weather. Keeping cool and drying quickly benefit from breathable mesh fabric material. A sturdy steel frame provides strong support and is safe for you. The weight capacity of each seat is 530 lbs. The good-looking is fashionable and gorgeous. Decor your house with this rocking Costway Loveseat, it could be used on the porch, patio, garden, and backyard. The daily maintenance is not a nightmare, just wipe the chair and table with a wet cloth.
You can buy it from Costway with up to $20 off coupon code: GSPKFSH until Mar 31th.
Costway Ice Maker – Get $13 OFF
With a size of 9.5” x 14” x 13”, this Costway Ice Maker is small enough for most countertops and easy to carry with. You can perfectly use it on a barbecue, at a garden party, or at a family gathering. Portable and compact design, the ice maker are ideal for bar, tea shop, KTV, kitchen, and office. Whenever and wherever you are, ice is there. Equipped with a high-power compressor, 9 corrosion-resistant condensers, R134a refrigerants and a 2.2L/74oz water tank, the ice maker is environmentally friendly, low noise, and energy-efficient, ice maker produces 9 ice cubes within only 6-13 minutes, which enables you to have fresh and good ice every day. The Countertop ice maker even can even produce up to 26.5 pounds of ice per day and you can enjoy the ice as you like.
Costway ice maker indicators will remind you to take out the ice cubes when the basket is full and inform you to add the water when the ice maker lacks water. A simple and clear control panel is user-friendly enough for you to operate. Monitor the rice-producing situation by the transparent viewing window and use a removable ice basket and ice scoop to remove ice, providing great convenience for you. COSTWAY Ice Maker is Different from other ice makers, the round and smooth bullet-shaped ice won’t hurt your mouth. The hollow design enables the ice to float on your drink without affecting its taste. The ice maker has two sizes (small & large) of ice cubes available to be selected, which are always used to cool drinks and food.
You can buy it from Costway with up to $13 off coupon code: GSPKFLX until Mar 31th.
If you want to cancel an order, simply log in “My Account” page and click the “Cancel Order” next to the purchase. You will receive a canceled order confirmation email shortly.
If your order has not been shipped, we will arrange a full refund. If the order is already in transit, we need to contact the shipping company to recall the order and arrange a full refund for you.
Please note: Any items delivered by trucks or USPS cannot be recalled. If the recall fails, refuse delivery acceptance from UPS and FedEx upon the arrival of your products.
- Refusal to deliver
If you reject your order at the time of delivery, please contact us if we do not receive your rejection notice, the refund or exchange may be delayed. If the item is rejected due to damage or defect, please send us a photo so that we can review and resolve the issue.
- 30-day guarantee
We want every item to be a perfect compliment for your home. You can request a return or exchange within 30 days after delivery if you feel the item doesn’t satisfy your home decor. 30-day returns must with the original contents attached and with the original packaging; returned merchandise that does not satisfy these requirements may not qualify for a refund.
Some items cannot be returned:
- Special Priced Items
- Flash Deals
- Bundle discounts (unless the entire bundle is returned)
- Any item after 30 days from the delivery day
However, if your product is damaged or defective, these exceptions do not apply. In this case, please check Costway Care, we will work with you to find the best solution.
- After Unboxing
In order to avoid being rejected due to lack of packaging when you want to exchange or return, we ask our customers not to process the order box. Before you are sure that Costway’s products are suitable for you, we recommend that you fold the box flat and store it.
- Free exchange
You can exchange the same product with different colors in the order within 30 days after delivery. The shipping fee for the first replacement item is free. If you decide to exchange the product again (ie more than once), you will be responsible for the return shipping costs.
Please note: Please ensure that the product is brand new and unused. All exchanges must be carried out in the original packaging. If you do not have the original packaging on hand, you will need to pay an additional $45 repackaging fee for each item.
If you think your product is not suitable, you can return your product within 30 days from the date of delivery. To start a return, please visit My Orders and initiate a return request.
Please note: Please ensure that the product is brand new and unused. All returns must be made using the original packaging. If you do not have the original packaging on hand, you will need to pay an additional $45 repackaging fee for each item.
For most Costway product returns, you will get a pre-paid return label that allows you to return the item to the Costway warehouse. You can download the return label in the personal center.
If you want to return the goods in person, please email the return tracking number to firstname.lastname@example.org.
Please send all returns to:
- 11250 Poplar Avenue, Fontana, California 92337
Please note that Costway is not responsible for the shipping costs for self-returns.
Once the item returns to our warehouse, our team will inspect it. If it is brand new, we will refund within 7 working days minus the repackaging fee (if applicable).
- Loss Items
If you suspect that your package is missing, please send an email to email@example.com to send the order number and tracking number to our customer service team so that we can initiate a lost package claim. This claim will help retrieve your lost or lost package. The process will take 7 days until the official confirmation from the shipping company can be received.
When you place an online order, we authorize your credit card to make sure sufficient credit is available. We can only issue refunds through the original method used to pay for the order. Depending on your credit card provider, it may take up to 10 business days for the refund to be reflected in your balance. If the original payment method is no longer available, we are happy to issue store coupons equal to the refund amount.
We do not provide recycling or shipment services for old and second-hand furniture.