Recently, Xiaomi officially launched a half-year extended warranty service application channel for Mi 11 series products on the mobile page. It is reported that, in view of the WIFI problem of Xiaomi Mi 11 series phones (not including Mi 11 Lite), users can apply for a six-month extended warranty service free of charge in consideration of user service experience.
During the warranty period, if there is a quality failure and it cannot be used normally (not including deliberate damage and accidental failure), you can enjoy multiple repair services within half a year of the validity period at the officially authorized repair outlets designated by Xiaomi. While the specific application entranceis Xiaomi community-Xiaomi service-all 61 services-worry-free service.
It is reported that in August of this year, Xiaomi officially stated that it was concerned about the special WIFI problems of some Xiaomi Mi 11 and its series products, and will adopt a service policy higher than the national three guarantees to solve this problem.
Specifically, users with such phenomena can support the replacement of the new machine after the after-sales test; if there are other quality problems after the replacement of the new machine, they still support 7-day failure return, 15-day replacement, one-year warranty, and a half-year extension guarantee service.
If the user has the same WiFi problem again after changing the phone, he can return the phone or change the phone again. In addition, users who have no such problems can apply for a half-year extended warranty service if they have concerns.
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