As years are passing by, technology is transforming the world around us. To catch up with the pace, startups around the world need to level up if they want to survive in this competitive scenario. Long gone are the days of billboards and newspaper advertising to reach audiences. In the modern era of digitalization, a mobile application is the key to business success. Apart from big brands, a large number of small to medium-sized businesses also understand the effective use of mobile strategy to carry out their businesses to new heights.
According to statistics,
- Mobile devices are used for over 40% of online transactions.
- Mobile accounts for 72% of U.S. digital spending.
The above statistics make it evident that no matter how big or small your business is – a mobile app will surely boost your business. Whether it be the local coffee shop or beauty spa downtown, businesses are developing their own mobile app to take their marketing to the next level.
Still not convinced? Check out the below reasons why you should consider having a mobile application.
Top 9 reasons why startups need mobile applications for their businesses
1. Brand Presence / Build brand recognition
With more and more people relying on smartphones in their daily life, startups are leveraging mobile app development services to expand their brand presence. Launching an impeccable mobile application can contribute greatly to your brand awareness. A mobile app act as an empty billboard sign for your business. With the launch of a mobile app, customers no longer need to wait for the web page to load. Well branded design and tons of customer-centric features are sure to get customers hooked.
2. Track User Interests
Like websites, mobile applications offer functionality for tracking user interests like calculating bounce rate, heat mapping, data recording, etc. The analytics will assist you in making the necessary changes in the subsequent app patches. By knowing while section the users are more engaged, you can emphasize making essential changes in order to fulfill customer expectations. This, in turn, will generate more traffic to your mobile app and boost your business.
3. Cultivate customer loyalty
With every business marketing themselves on numerous platforms, a customer is always surrounded by noises all around them – banners, newspaper ads, billboards, coupons, websites, Facebook ads, website banners, email marketing, and many more. Amidst all the chaos, it is challenging to have an impact on customers. By having a mobile application, you afford to stay closer to your customers. It plays a vital role in making a sincere connection with customers – making them loyal to your product/services.
4. Create a direct marketing funnel
By having a mobile application, you hold power over what you wish to feed your customers. Your mobile app development services partner can embed numerous functions like – general info, attractive prices, search options, user accounts, a news feed, booking forms, messengers, etc. In addition, through push notifications, you can get closer to your customers and pass the necessary information about your product/services like special sales, promotions, or discount offers.
5. Allows customers to give feedback
Mobile applications make the connection between brand-consumer a two-way process by providing feedback features. Almost every mobile app comes with a feature of giving feedback. During a customer’s sales journey, they might feel to add a review, suggestion, or maybe even a complaint. Mobile applications allow this to happen seamlessly. Listening to what customers are demanding can have a substantial positive impact on the business.
6. Leverage powerful business analytics tools
Mobile applications offer a plethora of plugins to countless analytics tools for better performance evaluation. For example, analytics showing no of visitors per month, visitor’s geographic location, age group, etc. are crucial for more personalized marketing and advertising. Analytics helps you make sure that your target audience is right and your marketing approach is on track to pursue the desired customers.
7. A mobile app offers better ROI
For startups, budget is a huge issue, and developing a mobile app might feel like burning a hole in your pocket. However, if you compare side-by-side, the cost of building a mobile app is significantly less as compared to other forms of approaching your audience. Surely, the initial cost is going to seem a bit more. Still, in the long run, its benefits are going to outweigh your initial cost. So, if you are worried about the costs, take a leap and approach a mobile app development services provider in your locality to identify all of the costs involved.
8. Competitive advantages to business
Even in 2021, startups are hesitant to take the first step in building a mobile application. This could very well be one of the prime reasons why 90% of startups fail. As the competition is rare and the benefits are jaw-dropping, this is your chance to take a giant leap ahead of your competitors. Having a mobile app will surely make you stand out from all your neighboring competitors and allow you to reach customers effortlessly.
9. Improve customer engagement
People nowadays want everything without much hassle. Let’s take a look at any food outlet app, for example. Instead of calling a restaurant for booking a table, a food outlet app lets you order your favorite meal hassle-free with just 4-5 clicks. The point being, no matter whatever services you are selling, customers prefer to reach you by any means other than calling. A mobile application with an integrated messaging feature can really make a difference in the way you communicate with your customers. To meet the growing customer demand for convenience, a digital app in the form of a customer engagement app offers a hassle-free way for customers to interact with businesses. By leveraging the app’s messaging feature, businesses can enhance communication and provide a seamless ordering experience, catering to customers’ preferences for non-call interactions.
A famous quote by W.Clement Stone goes like this, “So many fail because they don’t get started – they don’t go. They don’t overcome inertia. They don’t begin.” For every startup, in order to be successful, you need to take the leap of faith and do what others are afraid of doing. That’s where success comes in. In this blog, I have listed reasons for startups to consider having a mobile application. Which reason you think is the most compelling of them all? Let us know in the comments below.