If you’re using the Salesforce platform for your business, then you must know how important it is to know the different Salesforce licenses. These licenses are associated with different Salesforce editions that provide you with some great features and functionalities of the #1 CRM leader Salesforce. You can check online id verification service here.
Today, we are going to talk about Salesforce User Licenses and the benefits associated with each of them. So let’s just dive into the blog!
1. Standard User Licenses
This type of Salesforce user license includes Salesforce, Knowledge-only, Identity-only, external identity, WDC Only User for Salesforce Classic, but may not be available in all the orgs. Also, edition requirements may vary for the chosen user license type, so make sure you know what edition you are having.
Let’s talk about each of them!
Salesforce Classic Licenses
Salesforce: If you require full access to the CRM platform and AppExchange apps, it’s the right choice for you. Also, it is available for all editions.
Knowledge-Only User: This user license allows you to have a Knowledge Only profile that gives you access to the articles tab.
Identity Only: With this license, you can provide your employees with the identity services such as single sign-on (SSO).
External-identity: This user license gives you Salesforce Customer Identity that allows your customers and partners to self-register, login, update their profile, and securely access the web and mobile apps with their single identity.
Lightning Platform Licenses
Salesforce Platform: This will be a perfect user license for you if you want to access the custom apps but not the standard CRM functionalities. It is available for Enterprise, Unlimited, Performance, and Developer editions.
Lightning Platform-One App: This is designed for users who want to have access to one custom app without the standard CRM functionalities. You get all the rights that you’d enjoy in the Salesforce platform license with access to an unlimited number of custom tabs.
NOTE: This license isn’t available for new customers.
Force.com: This license, in particular, allows you to have access to a Lightning Platform light app or Lightning Platform enterprise app. Know that CRM functionality isn’t included in this license.
Company Community User: It allows you to have an internal license for employee communities. Also, with this license, you get access to custom apps, Salesforce Files, Chatter, and an Experience Cloud site.
Developer: It is designed for users who need to build customizations or applications. Also, you get access to development tools and environments with this license.
2. Chatter User Licenses
You might know that all Salesforce licenses allow users to have free Chatter access for everyone in their organization. And, Salesforce provides you with Chatter-specific licenses such as Chatter External, Chatter Free, and Chatter Only. Chatter External is for people who are outside your organization’s email domain. Chatter Only or Chatter Plus is only for existing Chatter Plus customers. Finally, Chatter Free is for users who don’t have Salesforce licenses but have access to Chatter.
3. Experience Cloud User Licenses
This type of user license is particularly for external users such as Customer Community, Customer Community Plus, Partner Community, External Apps, External Identity, and Channel Account. This user license is available in Salesforce Classic and Lightning Experience. Also, it is available for Enterprise, Performance, Unlimited, and
Developer Editions.
4. Channel Account Licenses
This license is available for Experience Cloud sites. Also, the feature access and permissions are the same as the Partner Community license. Channel Account license is priced per partner account. And, then, partners can open access to users.
5. Lightning Platform Starter and Lightning Platform Plus
Both of these licenses contain a Salesforce Platform license and a Company Communities Permission Set License. It is available in Salesforce Classic as well as Lightning. Also, you get access to this if you have Enterprise, Performance, Unlimited, and Developer Editions.
6. Service Cloud Portal User Licenses
This license allows contacts to have unlimited logins to the Service Cloud Portal to access customer support information. If you have this license, then based on your permission settings, you can access the following:
- Accounts
- Assets
- Contacts
- Cases
- Custom Object
- Documents
- Ideas and questions
7. Site and Site.com User Licenses
This allows you to have Guest User or Site.com Only user licenses. Guest User is specifically designed for public users that access your Site.com or Experience Cloud sites. Whereas Site.com is designed for Performance, Unlimited, and Enterprise users that want access to Site.com without the standard CRM functionality.
8. Authenticated Website User Licenses
This license is designed to be used with Salesforce sites. Also, your named site users can log in unlimited times to your Platform Portal to access customer support information.
Available in Enterprise, Performance, Unlimited, and Developer Editions.
9. Customer Portal User Licenses
If you are a user of a Customer Portal site, then you have the Customer Portal Manager Standard license. Also, this allows your contacts to log in to your customer portal to manage customer support.
Available in Enterprise, Performance, Unlimited, and Developer Editions.
10. Partner Portal
If you have a Partner Portal license, this means you have the Gold Partner user license, and you can only access Salesforce using the partner portal.
Available in Enterprise, Performance, Unlimited, and Developer Editions.
Wrap Up
So, there you have it! Your complete guide to Salesforce User licenses. If you want to know more about user licenses and what license would be the best fit for your business requirements, then dedicated Salesforce consulting partners can help. Get in touch with industry-leading Salesforce professionals at SP Tech that have proven customer success for your business needs.